User satisfaction survey 2016

Authors

  • Juan Pedro López Monjón Scientific Information Resources Unit for Research (URICI), CSIC, Madrid

DOI:

https://doi.org/10.20350/digitalCSIC/9343

Keywords:

Surveys, User satisfaction, Users, CSIC Libraries and Archives Network

Abstract

Since 2012, every two years, the CSIC Library and Archives Network has conducted user satisfaction surveys as a fundamental tool for determining the degree of satisfaction with the services it provides. The last of these surveys took place between 31 May and 10 June 2016. 801 responses were received, of which 792 were valid, giving it a confidence level of 99% and a margin of error of just over 4.5%.

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Published

2016-12-31

How to Cite

López Monjón, J. P. (2016). User satisfaction survey 2016. Enredadera: Journal of the CSIC Libraries and Archives Network, (28), 21–23. https://doi.org/10.20350/digitalCSIC/9343

Issue

No. 28 (2016): Digitization of heritage collections

Section

The Network

Categories

License

Copyright (c) 2024 Juan Pedro López Monjón

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.